We have received your Return request and it has been processed, please proceed now to sending back the product to the address below:
Tredstep Returns Dept.
2345 VAUXHALL RD
Tel: 732 802 2222
*Please note: When sending back a product ensure the original delivery docket is also included in the parcel or if this is missing, please ensure your original order number in included. Without this we will be unable to track your return.
*Please note that due to the international shipping between Canada and the US, you must place 3 copies of the commercial invoice attached onto the shipping carton next to the label. This will avoid your return to get stuck on the customs border agency.
Please ensure the product is placed back in its original packaging in a way that it may be returned to stock.
Any returns received with damaged or missing packaging will have a repackaging fee applied and deducted from your refund.
Once your product has been received back and our team have inspected it, we will then proceed to issuing a refund. Credit for refunded items will be applied to the credit or payment method used to make the original purchase.
Thank you for choosing Tredstep!