Tredstep HQ<\/strong> As part of our effort to reduce our carbon footprint and support our retailer network we try and fulfil your Tredstep purchase from the nearest retailer to your delivery location. Some of the email communication you receive during your shopping experience with Tredstep will be generated by Quivers.com. They are our website partner and their software enables us to support your local stores<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div> We accept payments with all major credit cards through our prime payment gateway partner Stripe.<\/strong><\/p>\n The billing address you provide must match the billing address that is on file with the financial institution that issued the credit card. If a credit card authorization fails, we reserve the right to cancel your order without notifying you.<\/p>\n Upon placing your order your credit card will be pre authorised. Your credit card will only be charged when your purchase has shipped.<\/p>\n We cannot resolve credit card problems with your financial institution if a credit card is declined. It is your responsibility, as a consumer, to settle credit card problems with the issuing institution.<\/p>\n<\/div> As soon as the fulfiller receives and processes your return, we will notify you via email. Your credit card should be credited within 10 business days of the time that you receive this email. The return credit should be reflected on your statement within one or two billing periods, depending on your financial institution\u2019s billing cycle.<\/p>\n<\/div> If an order arrives to you with obvious shipping damage, please refuse the delivery. If you have accepted delivery and then find shipping damage, please call the fulfiller immediately using the contact information included with the order.<\/p>\n Please save all packaging material and paperwork for the order if shipping damage is a possible issue. If you dispose of packaging material or attempt to return the merchandise without contacting the fulfiller, you jeopardize our chances of making a claim, and you may not receive credit for the return.<\/p>\n<\/div> Whilst we make every effort possible to deliver goods within the estimated timescales delays are occasionally inevitable due to unforeseen circumstances and busy periods.\u00a0 Tredstep Ireland Ltd. shall not be liable for any delay or failure to deliver the goods within the estimated timescale.\u00a0\u00a0<\/span><\/p>\n Risk of loss and damages passes to you once the goods are delivered to you or are left with a person or place nominated by you.\u00a0\u00a0For more information on Deliveries please visit Shipping section.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div> By using or accessing this website and\/or placing any order(s), you agree to be legally bound by these terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website.<\/strong><\/p>\n The term ‘Tredstep’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Coolmine House, Murphystown Road, Sandyford, Dublin D18FD88 Ireland. Our company registration number is 212304. The term ‘you’ refers to the user or viewer of our website.<\/p>\n The use of our website is subject to the following terms of use:<\/em><\/p>\n
\nCoolmine House,
\nMurphystown Road
\nSandyford,
\nDublin D18 FD88
\nIreland
\nContact us by email: info@tredstep.com<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>SUPPORTING YOUR LOCAL STORES…<\/h2><\/div>
SALES…<\/h2><\/div>
Payment Methods<\/strong><\/h4><\/div>
Refunds, Credits and Balances Due<\/strong><\/h4><\/div>
Damaged Items<\/strong><\/h4><\/div>
Deliveries<\/strong><\/h4><\/div>
TERMS & CONDITIONS…<\/h2><\/div>
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